1. Introduction
StageTrac ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our StageTrac worker portal management system, including our website and mobile application.
This policy applies to all users of StageTrac services, including company administrators, managers, and workers who access our platform through web or mobile applications.
2. Information We Collect
2.1 Personal Information
We collect information that identifies, relates to, describes, or is capable of being associated with you, including:
- Contact Information: Name, email address, phone number, physical address
- Professional Information: Job title, company name, work location, supervisor information
- Account Information: Username, password, profile information, preferences
- Identification Information: Employee ID, badge numbers, certifications
- Emergency Contact Information: For safety and emergency purposes
2.2 Workplace Data
- Work Records: Clock-in/clock-out times, work schedules, task assignments
- Performance Data: Job completion status, quality metrics, productivity measures
- Location Data: GPS coordinates when using mobile app features (with permission)
- Photo and Media: Work-related photos, progress documentation, safety compliance images
- Communication Records: Messages, notifications, and communications through the platform
2.3 Technical Information
- Device Information: Device type, operating system, browser type, IP address
- Usage Data: Pages visited, features used, time spent on platform, clickstream data
- Log Data: Server logs, error reports, security events
- Cookies and Tracking: Session cookies, analytics cookies, preference cookies
3. How We Use Your Information
3.1 Primary Business Purposes
- Service Delivery: Provide worker portal functionality, manage work assignments, track progress
- Account Management: Create and maintain user accounts, authenticate users, manage permissions
- Communication: Send notifications, updates, and important announcements
- Safety and Compliance: Ensure workplace safety, maintain compliance records, emergency response
- Payroll and HR: Support timekeeping, payroll processing, and human resources functions
3.2 Analytics and Improvement
- Performance Analytics: Analyze platform usage to improve functionality and user experience
- Security: Monitor for security threats, prevent fraud, protect against unauthorized access
- Product Development: Develop new features and improve existing services
- Quality Assurance: Troubleshoot issues, provide customer support
4. Information Sharing and Disclosure
4.1 Within Your Organization
We share your information with authorized personnel within your organization, including:
- Direct supervisors and managers
- HR and payroll departments
- Safety and compliance officers
- IT administrators
4.2 Third-Party Service Providers
We may share information with trusted third-party providers who assist us in:
- Cloud hosting and data storage (Firebase/Google Cloud)
- Analytics and performance monitoring
- Customer support services
- Security and fraud prevention
- Payment processing (if applicable)
4.3 Legal Requirements
We may disclose your information when required by law, including:
- Compliance with legal obligations
- Response to court orders or subpoenas
- Cooperation with law enforcement
- Protection of our rights and safety
- Emergency situations requiring immediate action
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data encrypted in transit and at rest using AES-256 encryption
- Access Controls: Multi-factor authentication, role-based access controls
- Infrastructure: Secure cloud hosting with Google Cloud Platform/Firebase
- Monitoring: Continuous security monitoring and threat detection
- Backups: Regular secure backups with disaster recovery procedures
- Compliance: SOC 2 Type II compliance and regular security audits
6. Data Retention
We retain your information for different periods based on the type of data and business needs:
- Active Employment: Personal and work data retained while actively using the service
- Post-Employment: Work records retained for 7 years for legal and compliance purposes
- Account Data: Personal account information deleted within 30 days of account closure
- Safety Records: Safety and compliance data retained as required by law
- Analytics Data: Aggregated, anonymized data may be retained indefinitely
7. Your Rights and Choices
7.1 Access and Control
- Account Access: View and update your profile information through the StageTrac platform
- Data Export: Request a copy of your personal data in a portable format
- Data Correction: Update or correct inaccurate personal information
- Communication Preferences: Opt-out of non-essential communications
7.2 Location Services
- Control location tracking through your device settings
- Disable GPS features while maintaining other app functionality
- View location data collected and its purposes
7.3 Cookies and Tracking
- Manage cookie preferences through browser settings
- Opt-out of analytics tracking
- Control advertising preferences
8. Mobile Application Privacy
8.1 Mobile Permissions
Our mobile app may request the following permissions:
- Camera: To capture work progress photos and document completion
- Location: To track work site attendance and provide location-based features
- Storage: To save photos and documents locally on your device
- Notifications: To send work-related alerts and updates
- Network: To sync data with our servers
8.2 Mobile Data Handling
- Data synced securely with our cloud servers
- Local data encrypted on your device
- Option to use app with limited connectivity (offline mode)
- Automatic data deletion when app is uninstalled
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Data processing primarily within the United States
- Google Cloud Platform global infrastructure with appropriate data protection
- Compliance with applicable international data protection laws
- Standard contractual clauses for international transfers
10. Children's Privacy
StageTrac is designed for workplace use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information promptly.
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website with a new "Last Updated" date
- Notify users of material changes through email or platform notifications
- Provide 30 days notice for significant changes affecting your rights
- Maintain previous versions for reference
12. Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
For data protection rights in the European Union, you may also contact your local data protection authority.
13. Definitions
- "StageTrac" or "we": The StageTrac service and platform
- "User" or "you": Any individual using StageTrac services
- "Personal Data": Information that identifies or can identify an individual
- "Company": The organization that has contracted for StageTrac services
- "Platform": StageTrac website, mobile application, and related services