Terms of Service

Last updated: December 2024

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of StageTrac's worker portal management system, including our website, mobile application, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

StageTrac provides a comprehensive worker portal management system designed for construction, events, field services, and other industries requiring workforce coordination. Our Service includes:

  • Worker profile management and authentication
  • Job assignment and task tracking
  • Time and attendance management
  • Communication and notification systems
  • Reporting and analytics tools
  • Mobile applications for field workers
  • Administrative dashboards and controls

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must register for an account. You may be required to provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

  • You are responsible for safeguarding your password and all activities under your account
  • You must notify us immediately of any unauthorized use of your account
  • We are not liable for any loss arising from unauthorized use of your account
  • You may not use another user's account without permission

3.3 Company-Sponsored Accounts

If your account is created by or associated with your employer, your employer may have additional rights to access, monitor, or control your account as permitted by law and company policy.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree to use the Service:

  • In compliance with all applicable laws and regulations
  • For legitimate business and work-related purposes
  • In a manner that does not infringe upon others' rights
  • According to your employer's policies and procedures

4.2 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose or fraudulent activity
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload malicious code, viruses, or harmful content
  • Harass, abuse, or harm other users
  • Violate any intellectual property rights
  • Collect or harvest user information without permission
  • Use automated scripts or bots without authorization

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.

5.1 Data Security

We implement appropriate security measures to protect your information, but cannot guarantee absolute security of data transmitted over the internet.

5.2 Data Retention

We retain your data as described in our Privacy Policy and as required for business operations and legal compliance.

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are owned by StageTrac and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Rights

You retain ownership of any content you create or upload to the Service. By using the Service, you grant us a license to use, store, and display your content as necessary to provide the Service.

6.3 Feedback

Any feedback, suggestions, or improvements you provide regarding the Service may be used by us without compensation or attribution.

7. Service Availability and Modifications

7.1 Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or technical issues.

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We are not liable for any modification, suspension, or discontinuation.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, STAGETRAC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to defend, indemnify, and hold harmless StageTrac and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any third party's rights
  • Any content you submit or transmit through the Service

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or through account settings if available.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for any reason, including breach of these Terms.

10.3 Effect of Termination

Upon termination, your right to access the Service ceases immediately. Data retention after termination is governed by our Privacy Policy.

11. Governing Law and Disputes

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes through email or service notifications. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Contact Information

If you have questions about these Terms, please contact us:

Email: admin@stagetrac.com

Subject Line: Terms of Service Inquiry

These Terms of Service are effective as of the date listed above. By using StageTrac services, you acknowledge that you have read, understood, and agree to be bound by these Terms.